dhaka 7 Terms and Conditions

These terms and conditions ("Terms") apply to the use of the dhaka 7 platform and all its services. These Terms form a legal agreement between the member ("User") and the entity operating dhaka 7.

By creating an account, logging in, depositing funds, playing games, or using any other service on the dhaka 7 platform, the user confirms that they have fully read, understood, and agreed to these Terms.

1.1 Scope of the Terms

These Terms apply equally to all services provided through dhaka 7's website, mobile application, and other digital channels. All pages, sections, and activities within the platform are governed by these Terms.

1.2 Relationship with Other Policies

Alongside these Terms, dhaka 7's Privacy Policy and Responsible Gaming Guidelines apply with equal importance. In the event of any conflict with these Terms, these main Terms shall take precedence.

2.1 Age Requirement

dhaka 7 services are available only to persons aged 21 or above. By creating an account, the user confirms they are at least 21 years old. dhaka 7 may request a national ID or other documents at any time to verify age.

If an account is found to have been created by an underage person, that account will be closed immediately and all funds in the account may be forfeited.

2.2 One Account Policy

Each individual may create only one account. A single person may not operate multiple accounts. Attempting to create multiple accounts using the same name, address, device, or payment method will be considered a violation of these Terms.

2.3 Registration Information

Users must provide accurate and complete information when creating an account. Providing incorrect or false information is a violation of these Terms. If any personal details change, the member must notify dhaka 7's support team without delay.

2.4 Account Verification

dhaka 7 reserves the right to carry out account verification at any time. A national ID card, passport, driving licence, or utility bill may be requested for verification. If verification is not completed within the specified time, the account may be temporarily suspended.

3.1 Login Credential Security

The user is responsible for keeping their username and password completely confidential. Sharing account credentials with others or allowing others to use the account is prohibited. If the user suspects any unauthorised access to their account, they must notify dhaka 7's live chat immediately.

3.2 Session Security

Logging out after each session is the user's own responsibility. This is especially important when using a shared device or public network. dhaka 7 is not liable for losses caused by stolen login credentials or unauthorised access if the user failed to notify the support team.

3.3 Account Transfer Prohibited

Accounts are personal and non-transferable. Selling, renting, transferring, or handing over an account to another person is strictly prohibited.

4.1 Supported Payment Methods

dhaka 7 currently accepts bKash, Nagad, Rocket, and Upay for deposits and withdrawals. The minimum deposit amount for each payment method is ৳200.

4.2 Withdrawal Conditions

The minimum withdrawal amount is ৳800. After a withdrawal request is submitted, processing is generally completed within 10 to 45 minutes. Withdrawals are only permitted to the same payment method used for the deposit.

4.3 Funds Verification

dhaka 7 reserves the right to confirm that deposited funds come from a legitimate source. For large transactions, information about the source of funds may be requested. If the required information is not provided, the withdrawal request may be put on hold.

4.4 Failed Transactions

If a deposit fails due to a technical error or network issue, the user may report it through dhaka 7's live chat support. Once verified, the relevant amount will be refunded or credited to the account.

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. For example, depositing ৳1,000 will add a ৳1,200 bonus, bringing the total balance to ৳2,200. The wagering requirement for this bonus is 25 times the bonus amount — meaning in the above example ৳1,200 × 25 = ৳30,000.

5.2 Other Bonuses

dhaka 7 offers various promotions including weekly reload bonuses, slot festival bonuses, cricket offers, birthday rewards, and a referral bonus. Each offer has its own wagering requirements and validity period, which are stated on the relevant promotion page.

5.3 Bonus Abuse

Abusing the bonus system, placing opposing bets on the same market to exploit bonus terms, or attempting to fulfil bonus conditions through any other such method is prohibited. If such activity is detected, dhaka 7 reserves the right to cancel the bonus and suspend the account.

5.4 Promotion Validity

All bonuses and promotions must be claimed and used within a specified period. Expired bonuses will be automatically cancelled. dhaka 7 reserves the right to change or discontinue any promotion without prior notice.

6.1 Fair Play Policy

All games on dhaka 7 are operated using technology from established software providers. The outcome of each game is determined independently and without bias through Random Number Generator (RNG) technology.

6.2 Betting Conditions

Each game or betting event has its own rules, which are displayed on the game or event page. It is the user's responsibility to read the relevant rules before placing a bet. Once a bet is confirmed, it cannot be changed or cancelled.

6.3 Technical Errors

If the result of any game or bet is abnormal due to a server error or software issue, dhaka 7 reserves the right to void that game or bet and refund the relevant amount. Any unusual winnings resulting from a technical error will not be considered valid.

6.4 Sports Betting

dhaka 7 has full authority to set and change odds for sports betting. If an event is cancelled, postponed, or altered indefinitely, a decision will be made on the relevant bet in accordance with the applicable rules.

The following activities are strictly prohibited on dhaka 7. Violating these terms may result in the immediate closure of the account and forfeiture of associated funds:

• Creating an account using false or incomplete identity information
• Operating multiple accounts or using another person's account
• Depositing funds from illegal or suspicious sources
• Placing bets strategically or hedging to exploit the bonus system
• Attempting to hack or modify the platform's software
• Playing games or placing bets using automated bots or other software
• Harassing or defrauding other users
• Knowingly exploiting any technical error or bug

8.1 Service Availability

dhaka 7 endeavours to ensure maximum service availability. However, the service may be temporarily unavailable due to maintenance, upgrades, or unforeseen technical issues. In such situations, users may not claim any compensation.

8.2 Financial Losses

dhaka 7 is not liable for financial losses arising from bets placed at the user's own discretion. It is assumed that the user is fully aware of the inherent risk of financial loss in gambling or betting.

8.3 Third-Party Services

dhaka 7 is not directly liable for any issues with the services of payment processors or game software providers. dhaka 7 will make every effort to resolve such issues promptly.

dhaka 7 treats the protection of users' personal information as a top priority. The detailed process for collecting, storing, and using data is described in the Privacy Policy, which forms an integral part of these Terms.

9.1 SSL Protection

SSL encryption technology is used on the dhaka 7 platform. All transactions and personal information are exchanged through an encrypted connection.

9.2 Data Sharing Policy

Users' personal information will not be shared with third parties except as required by law. The minimum information necessary for payment processing may be shared with the relevant service provider.

10.1 Account Suspension by dhaka 7

In the event of any violation of these Terms, dhaka 7 reserves the right to suspend an account temporarily or permanently without prior notice. Withdrawals from the account may be suspended while an investigation is ongoing.

10.2 Voluntary Account Closure

A user may close their account at any time by contacting dhaka 7's support team. Before the account is closed, the user will be given the opportunity to withdraw any balance remaining, provided that balance meets all applicable conditions.

10.3 Responsible Gaming Self-Exclusion

Members who feel they need to bring their gaming habits under control can contact dhaka 7's support team to apply for self-exclusion for a specified period. For more information, please visit the Responsible Gaming Guidelines page.

11.1 How to Submit a Complaint

For any dispute or complaint, the user should first attempt to reach a resolution through dhaka 7's 24/7 live chat or email support. When submitting a complaint, please provide account details, the relevant transaction ID, and a full description of the incident.

11.2 Resolution Timeframe

General complaints are resolved as quickly as possible. For complex disputes, a decision will be communicated after a full investigation has been completed. The relevant transaction may be suspended during the investigation period.

11.3 Final Decision

In all dispute resolutions, dhaka 7's decision shall be considered final. However, the user retains the legal right to file a complaint with the relevant authority.

dhaka 7 reserves the right to change, amend, or update these Terms at any time. Users will be notified as far in advance as possible of any significant changes.

12.1 Notification of Changes

When a significant change is made to the Terms, the date at the top of this page will be updated and users may be notified by email or on the login screen. Continued use of the service after a change takes effect will be considered as the user's acceptance of the new Terms.

12.2 Previous Terms

When an updated version of the terms and conditions is published, the previous version will no longer be in effect. The latest version of the terms and conditions will always be available on this page.

If you have any questions about these terms and conditions, contact our 24/7 live chat support in Bengali or English, or visit the FAQ section for answers to common questions.